Title: Privacy Policy
Legal Business Name: Instalink
Effective Date: 12/24

This Privacy Policy explains how Instalink (“we”, “us”, “our”) collects, uses, and shares personal data when you visit our website or use our Services.

1. Controller
Controller (data protection): Instalink
Email: privacy@instalink.de

2. Data we collect
We may collect:

  • Contact data (name, email)

  • Account data (login details, settings)

  • Transaction data (purchase status, invoice details)

  • Technical data (IP address, device, browser, logs)

  • Usage data (feature usage, timestamps)

3. Purposes and legal bases (GDPR)
We process personal data for:

  • Providing the Services (Art. 6(1)(b) GDPR)

  • Customer support and communications (Art. 6(1)(b) or (f))

  • Billing, fraud prevention, and compliance (Art. 6(1)(c) and/or (f))

  • Improving and securing our Services (Art. 6(1)(f))

  • Marketing (only where permitted; Art. 6(1)(a) or (f))

4. Payments via Paddle
We use Paddle.com and/or its partners to process payments, handle taxes, and manage checkout (depending on your setup). When you make a purchase, your payment and billing information may be processed by Paddle and its subprocessors for transaction completion, fraud prevention, accounting, and legal compliance.

5. Sharing and processors
We may share data with:

  • Service providers (hosting, analytics, email delivery, customer support tools)

  • Payment providers (including Paddle)

  • Authorities where legally required
    We use data processing agreements where required.

6. International transfers
Some providers may process data outside the EEA/UK. Where this occurs, we use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions, as applicable.

7. Retention
We keep personal data only as long as necessary for the purposes above, including legal retention (e.g., accounting/tax).

8. Cookies and analytics
We use cookies and similar technologies for essential site functions and, where enabled, analytics/marketing. You can manage cookie preferences via https://instalink.de/cookie-banner/. (If you have no cookie banner yet, you should add one if you use non-essential cookies.)

9. Your rights
You may have rights to access, rectification, deletion, restriction, portability, and objection, and to withdraw consent where applicable.
To exercise rights, contact us at privacy@instalink.de. You also have the right to lodge a complaint with a supervisory authority.

10. Security
We apply appropriate technical and organizational measures to protect personal data.

11. Children
Our Services are not directed to children under 16. If you believe a child provided data, contact us to remove it.

12. Changes
We may update this policy. The effective date will be revised accordingly.